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Windows

FAQs and Known Errors for Windows PCs

Windows 10 - How to find your Computer Name and IP Address
When contacting IT Support, you may be asked for your Computer Name or IP Address (the network address of your computer) in order for our analysts to invest...
Wed, 29 Jul, 2020 12:52
Windows - How to restore files on H: and I: drive
We've all accidentally deleted a file before but Windows now lets you restore them yourself, as long as Windows has had a chance to make a backup.  The ...
Thu, 28 Jul, 2022 9:01
7-Zip - How to install on Windows
7-Zip is a free, open source alternative to WinZip with support for more file types The attached instructions provide a step-by-step guide to downlo...
Tue, 17 Oct, 2023 14:41
Autopilot laptop reset and wipe
The following solution is designed to help customer with resetting a laptop that is on autopilot and managed via Intune. In case the customer fails to reset...
Thu, 8 Jun, 2023 10:29
Missing VCRuntime140.dll (or similar)
Some software when downloaded & launched will pop up with an error stating ***.dll is missing and reinstalling the program may help. The problem d...
Thu, 8 Jun, 2023 10:28
Software Changes are required on staff managed devices
Software Changes Are Required   Since the implementation of PatchMyPC to the network, users have started to see the following message: This most of...
Thu, 8 Jun, 2023 10:28
Windows- Install an application from Software Center
The solution attached is designed to help customer with installing an application from Software Center. The following procedure doesn't require admin au...
Thu, 8 Jun, 2023 10:28