General

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FAQ 0

Getting Started 0

IT

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Network Drives 2

• Network Drives - Connect remotely to your H: or i: drive
• How to reset your DS password

E-Mail 7

• E-mail - Configuring Outlook client on Android
• E-mail - access e-mail remotely
• E-mail - I've received spam mail, what should I do?
• Outlook 2019 - Configure signature
• Outlook 2019 - How to recover deleted items

See all 7 articles

eduroam / Wifi / VPN 5

• Connecting to Wifi
• Guest Wifi - Connecting from your device
• Connecting your iPhone or iPad to eduroam for the first time
• How to set up VPN on your Android device
• ShrewSoft VPN connection error- "detached from key daemon"

Linux 1

• Server reboot

MacOS / iPhone / iPad 4

• MacOS - How to find your Computer Name and IP Address
• Office 2019 - How to install on iPhone and iPad
• Office 2019 - How to install on MacOS
• How to set up email on your iPhone or iPad

Windows 7

• Windows 10 - How to find your Computer Name and IP Address
• Amos - How to install on Windows
• Windows - How to restore files on H: and I: drive
• Office 2019 - How to install on Windows
• 7-Zip - How to install on Windows

See all 7 articles

Centrally Managed Labs 3

• Computer Rooms and Suites
• Find a computer on campus
• Find software on campus

University Systems 1

• FMS Access

Printing 2

• Pay for print credit at the print kiosk
• How to Print, Scan or Copy

Application - How To 0

Library & IT Portal 2

• Library & IT Portal - How do I log in?
• Library & IT Portal - How do I raise a call?

MyPlace 43

• Myplace Roles
• Exporting Myplace Groups
• Electronic Marks Return Resubmission & Resits
• Zoom Recording Details page
• Using Zoom Audio Transcription for Audio Recordings

See all 43 articles

Software - all users 5

• LastPass - How to install on Mac
• LastPass - How to install on Windows
• Office365 ProPlus - How to install on Mac
• Office365 ProPlus - How to install on iOS
• Office365 ProPlus - How to install on Windows

Timetabling 2

• Personalised Timetables
• Timetables

Microsoft Teams FAQ 13

• How do I get a team created?
• How Do I Get The Teams App?
• Why Use Microsoft Teams?
• How Do I Join a Teams Meeting?
• How Do I Upload/Access Files on Teams?

See all 13 articles

Cyber Security 1

• Multi-Factor Authentication (MFA) FAQ

TIC Helpdesk 1

• Evoko Unit Setup

Library

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Lending 0

General Info 2

• A guide to Library services for students with additional support needs
• Directions to the Andersonian Library

How to 8

• How to find and get the most out of your books
• EndNote desktop: an introduction to EndNote desktop
• EndNote Online (Web): Introduction to EndNote online (web)
• Ebooks at Strathclyde
• How to Access - Library Electronic Resources

See all 8 articles

Archives and Special Collections 0