Orders are raised electronically via FMS and IS Business Support can process these on your behalf. To request this please select Submit a query to IS Business Support from the image below and then against the drop down for Request category select Annual Renewal/Software/Maintenance. For Maintenance orders please select raise an order. You will be redirected to an IS Procurement page which details how to submit an IS Procurement form. Please ensure that you select Yes against the heading Add to Maintenance/Software Schedule within the form. Once the form has been saved IS Business Support will be alerted of your request. When the order has been raised the IS Procurement Form will be updated and you will be able to view the order status. For Software orders please liaise with Fiona Cameron regarding the purchase. The maintenance cover will be added to a schedule and an alert will be emailed out to you 1 month prior to the expiry date of the contract regarding potentially renewing the contract. Alternatively arrange to meet with us by making a booking for IS Maintenance & Software via the BSA MS Bookings page, this will allow you to book a date and time to suit you. 

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