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Guidelines for creating Changes

A folder for solutions articles relating to advice on what to include when entering a change, what type of information is required etc.

What should I include in my Communications Plan?
What is a Communications Plan?   One of the sections under "Planning" as you enter a change into Fresh Serve is "Communications Plan&qu...
Wed, 10 May, 2023 9:58
Communication Mechanisms and Example Coms
Example Communications Channels  Comms Channels For Communicating with Email to  Enquiries or Helpdesk Colleagues who may have to field calls about...
Wed, 10 May, 2023 10:13