Guidelines for creating Changes
A folder for solutions articles relating to advice on what to include when entering a change, what type of information is required etc.
What is a Communications Plan?
One of the sections under "Planning" as you enter a change into Fresh Serve is "Communications Plan&qu...
Wed, 10 May, 2023 9:58
Example Communications Channels
Comms Channels
For Communicating with
Email to Enquiries or Helpdesk
Colleagues who may have to field calls about...
Wed, 10 May, 2023 10:13
Rollout and Backout plans are critical for Change Managers to consider when approving changes. They should be brief and concise, but reasonably un...
Tue, 29 Apr, 2025 12:27